Knowledge management specialists play a leading role in identifying best practices in the field of knowledge management, benchmarking other organizations, networking with Chief Knowledge Officers and other professionals in this field and generally keep abreast of knowledge assets, systems and tools. They also advise knowledge managers on how to measure the performance and return on knowledge management systems.
Knowledge Auditors are professionals who need to understand the standards and principles of auditing and the auditing techniques of examining, questioning, evaluating, and reporting to determine the adequacy or inadequacy of knowledge management systems. He or she should also be able to review management system objectives and strategies: management responsibility, management of knowledge assets, knowledge architecture and knowledge process management.
Management consultants have comprehensive and profound knowledge as well as skills in management. They are company doctors helping organizations assess the business they have now and the objectives they need to achieve. They also formulate strategies and action plans to improve the business process. Whenever there is any problem in implementing management systems, they are there to identify the reasons for the problem and recommend the best solution.
Strategic Planners are responsible for planning processes that involves four primary stages:
Financial analysts collect information to define user requirements, analyze and propose ways to solve problems, improve business process, organizational structure, efficiency, and profits.
Human resources professionals perform the functions of attracting, socializing, motivating, maintaining and retaining of an organization’s employees, who are the most important asset of an organization. Human resources management requires an understanding of organizational and human behavior, as well as the practices and policies that result in a skilled and motivated workforce.
Marketers are the professionals who engage in marketing functions such as market research, formulation of strategy, product/service distribution and communication in order to identify, anticipate and satisfy customer requirements profitably.
Valuation is reasoned judgment substantiated by fact. Increasingly, intangible capital accounts for a majority of the value of an organization and can provide competitive advantages if utilized effectively. The Valuators (Intellectual Capital) conduct valuations of intangible assets such as intellectual property protected by law, technology, unique process and client/customer base, using three steps: data collection, analysis and application of valuation techniques.